You did it again this week, didn't you?
Something urgent came up. A client crisis. A board request. An all-hands that couldn't wait. And that 1:1 with Sarah got bumped to next week. Again.
It's fine. You'll catch up with her in the hall. You Slack all the time anyway.
Except the conversation you're postponing is the one that would actually solve the problems keeping you up at night. The retention issue. The communication breakdown. The sense that your team isn't as engaged as they used to be.
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